Privacy Policy
This Privacy Policy explains how Pak Care Surgicals collects, uses, and protects customer information when you visit our website or place an order.
Information We Collect
When you place an order, contact us, or use our website, we may collect your name, phone number, email address, billing address, shipping address, order details, payment method, and communication details.
We may also collect basic website usage information such as pages visited, device/browser details, and general analytics data to improve our website experience.
How We Use Your Details
We use customer information to process orders, confirm product availability, arrange delivery, verify payment, provide support, and communicate order updates.
Communication
We may contact you through phone, email, or WhatsApp for order confirmation, delivery coordination, payment verification, or product-related support.
Analytics
We may use website analytics to understand visitor behavior, improve product pages, improve user experience, and maintain website performance.
Payment Information
Pak Care Surgicals may support Cash on Delivery, Bank Transfer, JazzCash, and EasyPaisa. For manual payment methods, customers may be asked to share payment proof for verification. We do not ask customers to share sensitive banking passwords or PIN codes.
Data Protection
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
Sharing of Information
We may share necessary order and delivery information with courier partners or service providers only where required to complete your order.
Cookies
Our website may use cookies to support cart functionality, checkout, login sessions, analytics, and website performance.
Customer Rights
Customers may contact us to request correction or support regarding their personal information used for order processing.
Contact for Privacy Questions
For privacy-related questions, order data concerns, or information correction requests, please contact Pak Care Surgicals at support@pakcaresurgicals.com or WhatsApp us at 0303 9333663.
Contact our support team
For privacy, account, or order-related support, message us directly.
